Terms of Use

1. About these terms These Terms of Use govern your access to and use of DX Marketplace HUB (the "Platform"), operated by Drixem Mega Sdn Bhd, a company incorporated in Malaysia ("Drixem", "we", "us"). By registering or using the Platform you agree to these terms. If you do not agree, do not use the Platform. 2. Eligibility and verification The Platform is for businesses and their authorized representatives only. You must provide true, complete and current information and documents. We may verify, approve, refuse, suspend or terminate any account at our discretion, including where we suspect fraud, misrepresentation, sanctions exposure or breach of these terms. 3. Role of the Platform Unless a deal is expressly supplied by a Drixem subsidiary, Drixem provides a marketplace and tools only. Contracts for the sale of goods or logistics services are made directly between the buyer and the seller or forwarder, who are solely responsible for their quotes, goods, services, documents, licences, duties and taxes. Verification by Drixem is not a guarantee of any party's performance. 4. Prices and information Prices, benchmark references (including MPOB and Bursa Malaysia Derivatives figures), currency conversions and market information are indicative only and are not offers to trade. Contracts are settled in US dollars unless otherwise agreed in writing. 5. Fees and payments Registration, membership and other fees are as shown on the Platform and are non-refundable except where required by law or stated otherwise. You must not upload false or altered payment slips. Payments are treated as received only when the funds are confirmed in our account or by our card processor. 6. Prohibited use You must not: misuse the Platform for unlawful purposes; impersonate any person; post false listings, quotes or documents; circumvent the zero-markup rules; scrape, copy or reverse engineer the Platform; introduce malware; or attempt to gain unauthorized access to any system or account. Unauthorized access may be an offence under the Computer Crimes Act 1997. 7. Intellectual property The Platform, including its software, design, text, graphics, logos, the "DX" and "DX Marketplace HUB" platform brand, and the "Drixem" name and marks, is owned by or licensed to Drixem Group and protected under the Copyright Act 1987 and other laws. You receive a limited, non-exclusive, non-transferable licence to use the Platform for its intended business purpose. No other right is granted. Third-party logos and marks belong to their respective owners. 8. Electronic communications You agree that notices, messages, records and contracts may be formed and kept electronically on the Platform, consistent with the Electronic Commerce Act 2006. Deal-room messages and documents are time-stamped records of what was exchanged. 9. Limitation of liability To the maximum extent permitted by law, Drixem is not liable for any indirect, incidental or consequential loss, loss of profit, or for any act or omission of buyers, sellers, forwarders, banks, insurers or inspectors. Nothing in these terms excludes liability that cannot be excluded under Malaysian law. 10. Confidential pricing All prices, quotes, offers and deal terms on the Platform are private and confidential (P&C) and are provided only to the intended user for that user's own genuine purchase or sale. You must not copy, publish, forward or share them with third parties, use them to influence or manipulate market prices, or use them to broker, resell or undercut. Breach may lead to immediate suspension and legal action. 11. Agents Agents earn commission only on deals completed with Drixem Group companies (direct subsidiaries and associate companies of Drixem Group). RFQs from buyers referred by an agent are routed only to Drixem Group companies. No commission is payable on any other deal, on deals closed outside the Platform, or where the agent has added any margin. Commission is paid by Drixem and is never added to the buyer's price. 12. Changes We may update the Platform and these terms. Continued use after an update means you accept the updated terms. 13. Governing law These terms are governed by the laws of Malaysia. The courts of Malaysia have exclusive jurisdiction over any dispute arising from them.